Returns & Exchanges

At Grailed Locker, we stand behind the authenticity and quality of our curated fashion pieces. If your purchase doesn't meet your expectations, you can return your items within 14 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all designer tags, security seals, and dust bags are included.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the item for quality and authenticity, your refund will be processed to your original payment method within 5-7 business days.